Frequently Asked Questions
What is the address of Amerant Bank Arena?
Amerant Bank Arena is located at One Panther Parkway, Sunrise, Florida 33323, United States of America. This venue hosts various events including concerts and sports.
How do I get to Amerant Bank Arena?
The arena is accessible via major highways such as I-75 and I-595. Public transportation options include bus services. Detailed directions are available on the official website.
What items are prohibited at Amerant Bank Arena?
Prohibited items include weapons, outside food, large bags, professional cameras, and laser pointers. A full list is provided on the arena’s security policies page.
Can I bring video or still cameras into the arena?
Personal cameras are permitted for most events, but professional equipment and recording devices are prohibited unless specified otherwise by the event organizer.
What is the parking information for events?
Parking is available on-site with fees varying by event. Lots open several hours before events. Accessible parking is provided for guests with disabilities.
How can I purchase tickets for events?
Tickets can be purchased through the official website, authorized ticket vendors, or at the box office. Availability depends on the event.
What accessibility features are available?
The arena offers wheelchair seating, assistive listening devices, and accessible restrooms. Service animals are permitted. Contact the venue for specific accommodations.
What is the bag policy?
Bags must be clear and no larger than 12x12x6 inches for most events. Small clutches are allowed. All bags are subject to search.
Are food and beverages available inside?
Concessions offer a variety of food and beverages. Outside items are generally prohibited, except for medical needs.
What is the policy on lost and found items?
Lost items are collected at guest services during events. Contact the arena post-event for inquiries. Items are held for a limited period.
Is smoking allowed in the arena?
Smoking, including e-cigarettes, is prohibited inside the arena and within 25 feet of entrances. Designated areas may be available outside.
What is the re-entry policy?
Re-entry is not permitted for most events. Guests must retain their tickets and follow security protocols upon initial entry.
Are children required to have tickets?
Children over the age of two typically require a ticket for seated events. Policies may vary by event; check specific details.
What security measures are in place?
All guests undergo security screening, including metal detectors and bag checks. Follow posted guidelines for a safe experience.
How can I get event updates?
Visit the official website or contact the arena for the latest information on events, cancellations, and safety guidelines.